Capacity, Redundancy and Disaster Recovery
We presently have over 45,000-port capacity and operation centers in the United
States, Europe, Asia, and Australia which provide reservationless conferencing,
reserved automated conferencing and operator assisted conferencing. The network
and bridge capacity is managed to never exceed 80% total capacity at peak hours.
We can support a single conference call with 3,000 individual port connections.
Our relationships with multiple carriers help to prevent exposure to a single provider’s network. Carriers providing network include AT&T, MCI, Qwest, Southwestern Bell and others. All carrier services are provided on fiber networks with dual facility entrances and sonic ring architecture. Access to the carriers is provided via multiple fiber routes with several building entrances. The systems are redundant to avoid failure of any portion of our network. The switches, bridges, servers and computer networks have power systems and diesel generator systems, which prevent surges or interruptions. We maintain two conference centers within the United States that are capable of providing all of the conferencing services in the event of a national disaster. Each center maintains support groups for reservations, customer support and technical controls.